British Airways Selects MRO-PRO to Support 3rd Party Customer Operations Worldwide

MRO-PRO is proud to announce that British Airways, the UK’s prestigious flag carrier and one of the world’s most recognised airlines, has chosen our platform to manage all 3rd party customers across their global line maintenance network.

This represents a significant milestone for MRO-PRO, and we are honoured to be trusted by such an iconic airline to deliver solutions that enhance operational excellence on a global scale.

As part of the rollout, British Airways engineers will adopt MRO-PRO’s Line Maintenance functionality, enabling live data capture via mobile tablets while working on aircraft – ensuring greater accuracy, efficiency, and real-time visibility. The airline will also run its 3rd party invoicing processes through MRO-PRO, creating a streamlined billing process that improves accuracy and reduces administrative overhead. In addition, BA is deploying MRO-PRO’s integrated flight radar tools to provide the most precise inbound arrival data, alongside our resource planning functionality that ensures the right engineers are in the right place at the right time. Together, these capabilities streamline operations, strengthen accuracy in resource allocation, and enable BA to deliver even better service to their customers.

The project covers over 30 international stations – including major hubs such as Miami (MIA), New York (JFK), Boston (BOS), Chicago (ORD), Barcelona (BCN), Madrid (MAD), Sydney (SYD), Delhi (DEL), Manchester (MAN), and London Gatwick (LGW) – with full implementation planned by January.

We are immensely proud to support British Airways in their digital transformation and look forward to a long-standing partnership built on innovation, precision, and global reach.